Cabinets To Go Terms & Conditions/General Policies

General Policies

All content of this website and its pages are for your general information and use only. It is subject to change at any time without notice.

You are aware that there may be inaccuracies or errors and Best Cabinets will not be liable for these inaccuracies or errors to the fullest extent permitted by law.

Your use of this website is at your own risk and Best Cabinets shall not be held liable.

This site may link to other websites that provide information for the user; however this does not mean that Best Cabinets endorses that site. Best Cabinets does not have any control over these sites and they are intended for informational use only.

You may not create a link to this website from another website without prior written consent from Best Cabinets.

Your use of this website is subject to the laws of the United States.

Damage/Defects Policies

Please inspect all products in the presence of the company representative. If you detect any visibly damaged or defective items you must notify the representative immediately. Best Cabinets is not responsible for loss or damage that occurs after the customer takes possession of the cabinets.

All concealed damaged items must be reported within 5 business days after the product has been received. All claims then must be reported to Best Cabinets via email us by using our contact form and sending the info regarding the issue and pictures showing the damage. All products verified correctly as defected will be delivered at no charge.

If you have any questions or concerns please contact us at 972-792-7200.

Return/Cancellation/Mistake Policy

Best Cabinets does not accept cancellation of orders or accept any returns, so please review all orders carefully. We offer free design services to help the customer buy with confidence; however do not accept any design related responsibility.

If a mistake is made during the order process you may contact Best Cabinets via phone or email us by using our contact form immediately to try and resolve the issue; however Best Cabinets reserves the right to deny any requests.

Pricing Disclaimer

Best Cabinets reserves the right to change pricing without notice. Best Cabinets cannot change the prices or amount due on products that have been already paid for and are scheduled to be delivered.

Warranty Policy

Best Cabinets hereby warrants that all cabinets sold by Best Cabinets are free from defects in material and workmanship for a period of one year from the date of purchase. This warranty is expressly limited to repair or replacement of the defective part at the discretion of Best Cabinets, and does not include labor for removal or replacement. This warranty only applies to the original consumer purchaser and is not transferable to subsequent owners. This warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, damages, product modifications, exposure to the elements including humidity and heat which may result in damaging the cabinets, misuse, abuse or negligence.

Natural wood may vary in texture, color and wood grain, and exhibit subtle changes as they age. Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause materials to vary from their original color and/or to warp, split or crack. These variations are considered to be the nature of the material in relation to its environmental exposure and not covered under this warranty.

Best Cabinets periodically updates and makes changes to its product line and specifications. If a warranty claim is filed against obsolete or changed product, Best Cabinets will replace the part(s) under warranty with a new part of the same style or with a similar style currently offered. BEST Cabinets cannot be held responsible for replacement product that may not exactly match installed product.

Best Cabinets makes no other warranties other than those set forth herein and all other warranties are hereby disclaimed. In no event shall Best Cabinets be liable for incidental or consequential damages to the homeowner or to any third party, including, without limitation, damages arising from personal injury, lost profits, loss of business opportunity, loss of property, economic losses, or statutory or exemplary damages, whether from negligence, warranty, strict liability or otherwise.

To submit a warranty claim, the original consumer purchaser must contact  Best Cabinets via email, phone or in person at our location.  A copy of the original dated sales receipt must be presented as proof of purchase. Best Cabinets at their discretion will determine to repair or replace the defective product. Best Cabinets will be responsible for all shipping and handling fees if a valid claim is granted.

Privacy Policies

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Best Cabinets reserves the right to refuse any order.